Privacy Policy

Flowhouse Pte Ltd by Music Love Yoga Pte Ltd

Last updated: 15th January 2026

1. Our Commitment to Your Privacy

Flowhouse respects your privacy.

We collect and use personal data only when it helps us deliver a safe, intentional, and supportive wellness experience.

This Privacy Policy explains how we handle your information in accordance with Singapore’s Personal Data Protection Act (PDPA).

2. What Personal Data We Collect

We may collect personal data when you:

  • Visit our website
  • Book a class, session, or recovery service
  • Purchase passes or packages
  • Contact us or subscribe to updates

This may include:

  • Name
  • Email address
  • Phone number
  • Payment-related information
  • Health or movement-related information you voluntarily provide

We collect only what is necessary.

3. How We Use Your Data

Your personal data is used to:

  • Process bookings and payments
  • Deliver yoga, strength, and recovery services
  • Communicate class updates or schedule changes
  • Respond to enquiries
  • Improve our offerings and client experience

We do not use your data for purposes unrelated to Flowhouse.

4. Health & Sensitive Information

Any health-related information you choose to share is used solely to:

  • Support safe participation
  • Tailor guidance appropriately
  • Protect your wellbeing

This information is treated with care and confidentiality.

5. Consent

By providing your personal data, you consent to its collection, use, and disclosure as described in this policy.

You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.

6. Disclosure of Personal Data

Flowhouse does not sell or trade personal data.

We may share information only when necessary with:

  • Booking and payment service providers
  • Technology platforms supporting our operations
  • Legal or regulatory authorities, when required by law

All third parties are expected to uphold data protection standards.

7. Data Protection & Security

We take reasonable steps to protect your personal data from:

  • Unauthorised access
  • Disclosure
  • Loss
  • Misuse

Access to personal data is limited to authorised personnel only.

8. Data Retention

We retain personal data only for as long as necessary to fulfil its purpose, or as required by law.

When data is no longer needed, it is securely deleted or anonymised.

9. Cookies & Website Analytics

Our website may use cookies to:

  • Improve functionality
  • Understand site usage
  • Enhance user experience

You may disable cookies through your browser settings, though some features may not function fully.

10. Access & Correction

You may request to:

  • Access your personal data
  • Correct inaccurate or incomplete information

Requests can be made by contacting us using the details below.

11. Updates to This Policy

Flowhouse may update this Privacy Policy from time to time.

Any changes will be reflected on this page with a revised date.

12. Contact Us

For questions, requests, or concerns regarding your personal data, please contact:

Music Love Yoga Pte Ltd
89 East Coast Road 01-01, Singapore
info@musicloveyoga.sg

A Gentle Note

Privacy supports trust.
Trust supports presence.

Flowhouse honours both.